Privacy Policy

1. Introduction

Catalisis Media / Catálisis AI ("we," "us," or "our") operates the websitecatalisismedia.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our integrations with third-party advertising platforms.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title provided through forms or direct communication.
• Account & Platform Data: When you authorize our application to connect to your Meta (Facebook/Instagram) Ads account, we access campaign performance data, ad account information, audience insights, and billing summaries as permitted by the access you grant.
• Usage Data: Browser type, IP address, pages visited, referring URL, and other standard analytics data collected via cookies and similar technologies.

3. Meta (Facebook) Ads Data

Our application integrates with the Meta Marketing API to provide campaign management and reporting services. When you connect your Meta Ads account, we may access:

• Ad account details (account name, ID, currency, timezone)
• Campaign, ad set, and ad performance metrics (impressions, clicks, spend, conversions)
• Audience and targeting information associated with your campaigns
• Creative assets linked to your ads

How we use this data: Solely to provide, analyze, and optimize advertising campaign management services on your behalf. We do not sell, rent, or share your Meta Ads data with third parties for their own marketing purposes.

Data retention: We retain Meta Ads data only for as long as necessary to provide our services or as required by applicable law. You may request deletion of your data at any time (see Section 8).

Compliance: Our use of Meta data complies with theMeta Platform TermsandDeveloper Policies. We do not use Meta data for purposes unrelated to the services you have engaged us to provide.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Manage and optimize advertising campaigns on your behalf
• Communicate with you regarding your account or our services
• Send marketing communications (only with your explicit consent)
• Improve our website, products, and user experience
• Comply with legal obligations

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties that help us operate our business (e.g., hosting, analytics, payment processing), bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure access controls, and regular security reviews to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to analyze site traffic, personalize content, and improve user experience. You may control cookies through your browser settings. Disabling cookies may affect some site functionality.

We also use Google Tag Manager and similar tools to manage analytics and marketing tags. These tools may collect anonymized usage data in accordance with their respective privacy policies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Delete your personal data
• Restrict or object to certain processing activities
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time for consent-based processing
• Revoke access to connected third-party accounts (e.g., Meta Ads) at any time through the platform's settings

To exercise any of these rights, contact us atchris@catalisismedia.com. We will respond within 30 days.

9. International Data Transfers

Our operations are based in Mexico. If you access our services from outside Mexico, your information may be transferred to and processed in Mexico or other jurisdictions where our service providers operate. We take appropriate measures to ensure your data is protected in accordance with this policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: chris@catalisismedia.com
• Phone: +52 998 214 0995
• Website:catalisismedia.com